Petwise - Policy Wording

Dog Insurance
Cat Insurance
Existing Customers
Pet Advice
- Advice and News
- FAQs

Call Us

Get in touch and say hello, we’d love to hear from you.

You can email us or speak to one of our experts on 0333 003 2271

Our opening times are:
Monday to Friday - 8am to 8pm
Saturday - 9am to 2pm
Sunday - Closed

Calls to 0333 numbers are charged at a local rate from landlines and standard rates from mobiles and are included in minutes for mobile calling plans. Please note that all our calls are recorded for security and training purposes.

Terms of Business

To download Terms of Business for policies which were renewed on or after 1st April 2024 please CLICK HERE.

To download Terms of Business for policies which were incepted or renewed on or before 31st March 2024 please CLICK HERE.

Click link to open Policy Wordings
Terms of Business
DEFRA
Privacy Policy
Cookie Policy
Insurance Product Information Document
Terms of Use

*Data from eligible claims April 2022 - April 2023. ‘Eligible claims’ do not include claims made for pre-existing conditions,

claims made within waiting periods, or claims when the policy limit has been reached.

Petwise is a trading name of Insurance Factory Ltd which is authorised and regulated by the Financial Conduct Authority (No. 306164).
Registered in England and Wales Number 02982445. Registered office: 45 Westerham Road, Sevenoaks, Kent, TN13 2QB.

You can check this by visiting the Financial Services Register at www.fca.org.uk/register