If you have any questions about Petwise pet insurance, please get in contact by calling 0333 003 2271. 

Sales and service opening hours:

  • 8am – 9pm Monday to Friday
  • 9am – 5pm Saturday

Claims opening hours:

  • 8am to 9pm Monday to Friday
  • 9am to 2pm Saturday



We are committed to providing a high level of customer service. If you believe we’ve not delivered this, we would welcome the opportunity to put this right for you.

To raise your complaint, please complete our online compaints form.

Our e-mail address:


Our postal address:

The Connect Centre
Kingston Crescent

Please refer to our Privacy Policy for information on how we use or process data.

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